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Quality Management (QM)

Background/Overview: The Indianapolis Transitional Grant Area (TGA) is a ten county geographic area that has been disproportionately affected by HIV/AIDS. The Ryan White HIV/AIDS Treatment Modernization Act of 2006 requires that all Ryan White grantees establish and maintain a quality management program to ensure access to primary HIV care that is consistent with the most recent Public Health Service guidelines; to assure that receipt of such services result in an improvement of health outcomes and quality of life; and to encourage and promote substantive consumer involvement in maintaining the quality management process.

To complement existing quality-related activities such as outcomes evaluation, standards of care and fiscal and programmatic monitoring, the QM Program of the Ryan White HIV Services Program conducts clinical and supportive service chart review activities as well as client satisfaction surveys. In addition, the QM Program works in collaboration with the Program’s Project and Training Coordinator to ensure adherence to the local Indianapolis TGA Standards of Care, developed by the Planning Council, and the National Monitoring Standards. The Indianapolis Transitional Grant Area Quality Management Plan 2018 – 2019 (Revised) is here.

Additional QM resources:

CAREWare

CAREWare is free, scalable software for managing and montoring HIV clinical and supportive care service delivery.  CAREWare enables Ryan White funded agencies, also referred to as subrecipients, to quickly produce a completed Ryan White HIV/AIDS Services Report (RSR) as required for annual submission to the Health Resources and Services Administration (HRSA).  

CAREWare 6 Resources

A variety of CAREWare 6 resources may be accessed below:

The Ryan White HIV Services Program utilizes CAREWare in a real-time centralized database configuration in which client level data is stored on a secure central server.  Unless otherwise specified and approved prior to funding by the Ryan White HIV Services Program, CAREWare is the required data collection and reporting system for all funded subrecipients.  Submission of client level data (by means of the RSR) is a mandate of HRSA and is a requirement for funding consideration and continuation.  The Indianapolis TGA Ryan White HIV Services Program in collaboration with the Indiana Department of Health HIV Services Ryan White Part B Program is pleased to announce the introduction of a statewide centralized HIV data collection and management system.  Initial stages of implementation began in July 2019 and work is now complete.  For further information on the collaboration go here.  This collaboration encompasses the first-ever Cross-Agency Ryan White HIV/AIDS Program Services Report (RSR) Plan. 

2022 Ryan White Services Report (RSR) Instructions and Resources

The timeline for completion of the 2022 RSR is below:

  • January 27, 2023 – Complete final CAREWare data entry for calendar year 1/1/2022 – 12/31/2022
  • Review the 2022 RSR Instruction Manual
  • February 1, 2023 – Register now and attend the DISQ Team Webinar: Completing the RSR Provider Report
  • February 8, 2023 – Register now and attend the DISQ Team Webinar: Reviewing Your Data at Upload: Tools in the RSR Web System
  • February 10, 2023 – Run an agency 2021 RSR Client Report from CAREWare and review the Summary Report for your data-directions are provided below in the HRSA Quick Start Guide #6. Once you have reviewed and updated data as needed, send an updated Summary Report (not the xml file) to either MCPHD or IDOH. In the case of agencies funded by both IDOH and MCPHD, please include both Jill Carr (jcarr@marionhealth.org) and Brittany Sichting (BSichting@health.in.gov) in your email.  If you are funded for HIV Counseling and Testing, please also submit your responses to the testing questions by this date (February 10, 2023). If you are a clinical provider, please submit your responses to the Opioid Treatment questions by this date. 
  • February 14, 2023 – Sub-recipients should start all sections within the Provider Report: General Information, Provider Information, Testing Questions, Opioid Treatment Questions, and Services Tab
  • February 20, 2023 – IDOH and MCPHD will review data and upload client-level data files and zip code files for sub-recipients
  • February 24, 2023 – Sub-recipients should have their Provider Reports completed and in review status. Review of client level data and entering validation comments must be completed
  • March 10, 2023 – final Submission of Provider Reports​, including integration of any IDOH/MCPHD feedback
  •  

Upcoming Webinars

  • Prepping for RSR Submission: Key Steps for High-Quality Data. January 11, 2023. Register here.
  • Creating the RSR Client-Level Data File. January 18, 2023. Register here. 
  • Completing the 2022 RSR Provider Report: February 1, 2023. Register here. 
  • Reviewing Your Data at Upload: Tools Within the RSR Web System. February 8, 2023. Register here. 

Resources

There are multiple resources available to assist you in completing the RSR.  The TargetHIV website is the main website for Ryan White HIV/AIDS Program training and technical assistance materials.  In addition, the RWSP and IDOH have developed some resources for local use.

RWISE Resources

  • RWISE User Manual – The RWISE User Manual explains the key features and functions of RWISE for RWISE Users. 
  • RWISE Viewer Manual – The RWISE Viewer Manual discusses how the RWISE Viewer allows CAREWare users to view RWISE eligibility information for a client within their domain. 
  • ​RWISE Viewer Mini Module Manual – The RWISE Viewer Mini Module Manual discusses how Non Part A/C client data entry is completed.
  • RWISE Viewer Training – This link directs you to the RWISE Viewer Training hosted by TriYoung on 11/13/2020.
  •  

​Points of Contact

Vision

Vision services include annual eye exams and glasses.

Eskenazi Health Eye Care

720 Eskenazi Avenue
Indianapolis IN 46202

Services provided at this location:
Vision
Eskenazi Health Infectious Disease Clinic

720 Eskenazi Avenue
Fifth Third Bank Office Building, Floor 2
Indianapolis IN 46202

Services provided at this location:
AIDS Pharmaceutical AssistanceEmergency Financial Assistance-Food
Linguistics ServicesMedical Transportation
Minority AIDS Initiative (MAI) ProgramOral Health (Dental)
Outpatient Ambulatory / Primary Medical CareOutreach Services
Outpatient Ambulatory/AdherenceOutpatient Ambulatory/Labs
Rapid StartVision
Indianapolis Eye Care Center/IU School of Optometry

Glick Building
1160 West Michigan Street
Indianapolis IN 46202

Services provided at this location:
Vision

Syringe Services Program

Syringe services programs are prevention programs that provide access to and disposal of sterile syringes, linkage to care, and linkage to substance use treatment. 

Damien Center

26 North Arsenal Avenue
Indianapolis IN 46201

Services provided at this location:
Early Intervention Services (EIS)Emergency Financial Assistance-Food
Emergency Financial Assistance-HousingSyringe Services Program
Emergency Financial Assistance-UtilitiesMedical Transportation
Food Bank/Home Delivered MealsMinority AIDS Initiative (MAI) Program
HIV Counseling and TestingLegal Services

Substance Abuse Services (Residential)

Substance abuse services on a residential basis include assessment, detoxification, residential treatment, individual therapy, group therapy, transitional housing, urine drug screens, aftercare and relapse prevention.

Substance Use and Outreach Services, Marion County Public Health Department

2951 East 38th Street
Indianapolis IN 46218

Services provided at this location:
Early Intervention Services (EIS)Faith Based Organized In-home HIV Testing
Faith Based OutreachSubstance Abuse Services (Residential)

Substance Abuse Services (Outpatient)

Substance abuse services on an outpatient basis include pre-treatment recovery readiness programs, harm reduction, mental health counseling for anxiety and other disorders associated with substance abuse, outpatient drug-free treatment and counseling, opiate assisted therapy, neuro-psychiatric pharmaceuticals, and relapse prevention.  This service does not cover the cost of inpatient services, including inpatient detoxification.

Specialized Case Management

Specialized Case Management is a patient-tailored support services. This may include assistance with retention in care, addressing barriers to accessing/taking antiretroviral therapy, linkage to care, and other identified barriers

IU Health LifeCare

1633 North Capitol Avenue
Suite 300
Indianapolis IN 46202

Services provided at this location:
Early Intervention Services (EIS)Emergency Financial Assistance-Pharmacy
Food Bank/Home Delivered MealsHealth Insurance/Premium Cost Sharing
HIV Counseling and TestingLife CoachingMedical Transportation
Mental HealthNutrition ServicesOutpatient Ambulatory/Labs
Outpatient Ambulatory / Primary Medical CareSpecialized Case Management

Short-Term Housing

Short-term housing assists with provision of short-term housing or assistance with housing related expenses in order to enable an individual or family to gain or maintain medical care.

Rapid Start

Rapid Start is an intervention to immediately link patients to care and initiate ART.

Eskenazi Health Infectious Disease Clinic

720 Eskenazi Avenue
Fifth Third Bank Office Building, Floor 2
Indianapolis IN 46202

Services provided at this location:
AIDS Pharmaceutical AssistanceEmergency Financial Assistance-Food
Linguistics ServicesMedical Transportation
Minority AIDS Initiative (MAI) ProgramOral Health (Dental)
Outpatient Ambulatory / Primary Medical CareOutreach Services
Outpatient Ambulatory/AdherenceOutpatient Ambulatory/Labs
Rapid StartVision

Rapid HIV Testing

Rapid HIV Testing will provide test results in a shorter period of time compared to traditional HIV Testing.

PrEP Referrals

Promote and refer clients for PrEP.

Shalom Health Care Center

3400 Lafayette Road
Suite 200
Indianapolis IN 4622

Services provided at this location:
Health Education/Risk ReductionHIV Counseling and Testing
HIV Prevention (FTC)LinkagePrEP Referrals
Location DetailsGet Directions

Outreach Services

Outreach Services include:  Identification of people who do not know their HIV status and/or linkage or re-engagement of PLWH who know their status into Ryan White services, including provision of information about health care coverage options.

Eskenazi Health Infectious Disease Clinic

720 Eskenazi Avenue
Fifth Third Bank Office Building, Floor 2
Indianapolis IN 46202

Services provided at this location:
AIDS Pharmaceutical AssistanceEmergency Financial Assistance-Food
Linguistics ServicesMedical Transportation
Minority AIDS Initiative (MAI) ProgramOral Health (Dental)
Outpatient Ambulatory / Primary Medical CareOutreach Services
Outpatient Ambulatory/AdherenceOutpatient Ambulatory/Labs
Rapid StartVision
Michael & Susan Smith Emergency Department HIV Program at Eskenazi Health

Eskenazi Hospital-Lower Level, Main Hospital
720 Eskenazi Avenue
Indianapolis IN 46202

Services provided at this location:
Early Intervention Services (EIS)Outreach Services
Ryan White Services Program, Marion County Public Health Department

1650 N College
Indianapolis IN 46202

Services provided at this location:
Health Education/Risk ReductionLinguistics Services
Minority AIDS Initiative (MAI) ProgramOutreach Services

Outpatient Ambulatory/Labs

Outpatient/ambulatory labs include professional diagnostic and screening services provided by a medical lab.

Eskenazi Health Infectious Disease Clinic

720 Eskenazi Avenue
Fifth Third Bank Office Building, Floor 2
Indianapolis IN 46202

Services provided at this location:
AIDS Pharmaceutical AssistanceEmergency Financial Assistance-Food
Linguistics ServicesMedical Transportation
Minority AIDS Initiative (MAI) ProgramOral Health (Dental)
Outpatient Ambulatory / Primary Medical CareOutreach Services
Outpatient Ambulatory/AdherenceOutpatient Ambulatory/Labs
Rapid StartVision
IU Health LifeCare

1633 North Capitol Avenue
Suite 300
Indianapolis IN 46202

Services provided at this location:
Early Intervention Services (EIS)Emergency Financial Assistance-Pharmacy
Food Bank/Home Delivered MealsHealth Insurance/Premium Cost Sharing
HIV Counseling and TestingLife CoachingMedical Transportation
Mental HealthNutrition ServicesOutpatient Ambulatory/Labs
Outpatient Ambulatory / Primary Medical CareSpecialized Case Management

Outpatient Ambulatory/Adherence

Outpatient Ambulatory Adherence services are focused toward assisting clients maintain their medication regimens and other components of their medical treatment

Eskenazi Health Infectious Disease Clinic

720 Eskenazi Avenue
Fifth Third Bank Office Building, Floor 2
Indianapolis IN 46202

Services provided at this location:
AIDS Pharmaceutical AssistanceEmergency Financial Assistance-Food
Linguistics ServicesMedical Transportation
Minority AIDS Initiative (MAI) ProgramOral Health (Dental)
Outpatient Ambulatory / Primary Medical CareOutreach Services
Outpatient Ambulatory/AdherenceOutpatient Ambulatory/Labs
Rapid StartVision

Outpatient Ambulatory / Primary Medical Care

Outpatient/ambulatory medical care includes professional diagnostic and therapeutic services provided by a physician (doctor), physician’s assistant, clinical nurse specialist, or nurse practitioner in an outpatient setting, such as a clinic, medical/doctor’s office, and or/mobile unit and includes the cost of HIV lab work.

Damien Cares

26 North Arsenal Avenue
Indianapolis IN 46201

Services provided at this location:
Mental HealthOutpatient Ambulatory / Primary Medical Care
Eskenazi Health Infectious Disease Clinic

720 Eskenazi Avenue
Fifth Third Bank Office Building, Floor 2
Indianapolis IN 46202

Services provided at this location:
AIDS Pharmaceutical AssistanceEmergency Financial Assistance-Food
Linguistics ServicesMedical Transportation
Minority AIDS Initiative (MAI) ProgramOral Health (Dental)
Outpatient Ambulatory / Primary Medical CareOutreach Services
Outpatient Ambulatory/AdherenceOutpatient Ambulatory/Labs
Rapid StartVision
IU Health LifeCare

1633 North Capitol Avenue
Suite 300
Indianapolis IN 46202

Services provided at this location:
Early Intervention Services (EIS)Emergency Financial Assistance-Pharmacy
Food Bank/Home Delivered MealsHealth Insurance/Premium Cost Sharing
HIV Counseling and TestingLife CoachingMedical Transportation
Mental HealthNutrition ServicesOutpatient Ambulatory/Labs
Outpatient Ambulatory / Primary Medical CareSpecialized Case Management

Oral Health (Dental)

Oral health care includes diagnostic, preventive (cleanings), and therapeutic services (root canals, dentures) provided by general dental practitioners, dental specialists, dental hygienists and other trained providers.

Eskenazi Health Dental Services

1650 North College Avenue
Indianapolis IN 46202

Services provided at this location:
Oral Health (Dental)
Eskenazi Health Infectious Disease Clinic

720 Eskenazi Avenue
Fifth Third Bank Office Building, Floor 2
Indianapolis IN 46202

Services provided at this location:
AIDS Pharmaceutical AssistanceEmergency Financial Assistance-Food
Linguistics ServicesMedical Transportation
Minority AIDS Initiative (MAI) ProgramOral Health (Dental)
Outpatient Ambulatory / Primary Medical CareOutreach Services
Outpatient Ambulatory/AdherenceOutpatient Ambulatory/Labs
Rapid StartVision
Indiana University School of Dentistry

1121 West Michigan Street
Indianapolis IN 46202

Services provided at this location:
Oral Health (Dental)

Nutrition Services

These are services provided by a licensed registered dietician outside of a primary care visit and includes the provision of nutritional supplements.  Medical nutrition therapy provided by someone other than a licensed/registered dietitian should be recorded under psychosocial support services.

IU Health LifeCare

1633 North Capitol Avenue
Suite 300
Indianapolis IN 46202

Services provided at this location:
Early Intervention Services (EIS)Emergency Financial Assistance-Pharmacy
Food Bank/Home Delivered MealsHealth Insurance/Premium Cost Sharing
HIV Counseling and TestingLife CoachingMedical Transportation
Mental HealthNutrition ServicesOutpatient Ambulatory/Labs
Outpatient Ambulatory / Primary Medical CareSpecialized Case Management
Step-Up, Inc.

4755 Kingsway Drive
Suite 300
Indianapolis IN 46205

Services provided at this location:
Connections Project - Community MobilizationEarly Intervention Services (EIS)
Emergency Financial Assistance-HousingFood Bank/Home Delivered Meals
Emergency Financial Assistance-UtilitiesHIV Counseling and Testing
Nutrition ServicesHIV Counseling and Testing

Non-Medical Case Management

Non-medical case management services are similar to care coordination and include the provision of advice and assistance in obtaining medical, social, community, legal, financial, and other needed services.

Minority AIDS Initiative (MAI) Program

Ryan White Part A/MAI funds are focused on reducing HIV-related health disparities and improving health outcomes for the HIV+ African-American and Hispanic communities.

The main goals of the MAI Program are to improve HIV-related health outcomes and to reduce HIV-related disparities and disease among racial and ethnic minority communities disproportionately affected by HIV/AIDS.  The MAI Program conducts outreach, health education/risk reduction, and HIV treatment adherence education, and works in the community with providers to increase access to culturally and linguistically competent services for PLWH/A in the TGA.  The two critical arms of the MAI Program are the MAI Community Liaison and the Health Education/Risk Reduction (HE/RR) Coordinator.

BU Wellness Network

1712 N. Meridian St.
Suite 200
Indianapolis IN 46202

Services provided at this location:
Emergency Financial Assistance-HousingFood Bank/Home Delivered Meals
Emergency Financial Assistance-UtilitiesHealth Education/Risk Reduction
Medical TransportationMinority AIDS Initiative (MAI) Program
Damien Center

26 North Arsenal Avenue
Indianapolis IN 46201

Services provided at this location:
Early Intervention Services (EIS)Emergency Financial Assistance-Food
Emergency Financial Assistance-HousingSyringe Services Program
Emergency Financial Assistance-UtilitiesMedical Transportation
Food Bank/Home Delivered MealsMinority AIDS Initiative (MAI) Program
HIV Counseling and TestingLegal Services
Eskenazi Health Infectious Disease Clinic

720 Eskenazi Avenue
Fifth Third Bank Office Building, Floor 2
Indianapolis IN 46202

Services provided at this location:
AIDS Pharmaceutical AssistanceEmergency Financial Assistance-Food
Linguistics ServicesMedical Transportation
Minority AIDS Initiative (MAI) ProgramOral Health (Dental)
Outpatient Ambulatory / Primary Medical CareOutreach Services
Outpatient Ambulatory/AdherenceOutpatient Ambulatory/Labs
Rapid StartVision
Ryan White Services Program, Marion County Public Health Department

1650 N College
Indianapolis IN 46202

Services provided at this location:
Health Education/Risk ReductionLinguistics Services
Back Minority AIDS Initiative (MAI) ProgramOutreach Services

Mental Health

Mental health services are psychological and psychiatric treatment and counseling services offered to individuals with a diagnosed mental illness, conducted in a group or individual setting, and provided by a mental health professional licensed or authorized within Indiana to provide such services.  This typically includes psychiatrists, psychologists, and licensed clinical social workers.

Damien Cares

26 North Arsenal Avenue
Indianapolis IN 46201

Services provided at this location:
Mental HealthOutpatient Ambulatory / Primary Medical Care
IU Health LifeCare

1633 North Capitol Avenue
Suite 300
Indianapolis IN 46202

Services provided at this location:
Early Intervention Services (EIS)Emergency Financial Assistance-Pharmacy
Food Bank/Home Delivered MealsHealth Insurance/Premium Cost Sharing
HIV Counseling and TestingLife CoachingMedical Transportation
Mental HealthNutrition ServicesOutpatient Ambulatory/Labs
Outpatient Ambulatory / Primary Medical CareSpecialized Case Management

Medical Transportation

Medical transportation services enable clients to access HIV-related medical care and support services.

BU Wellness Network

1712 N. Meridian St.
Suite 200
Indianapolis IN 46202

Services provided at this location:
Emergency Financial Assistance-HousingFood Bank/Home Delivered Meals
Emergency Financial Assistance-UtilitiesHealth Education/Risk Reduction
Medical TransportationMinority AIDS Initiative (MAI) Program
Concord Neighborhood Center

1310 South Meridian Street
Indianapolis IN 46225

Services provided at this location:
Emergency Financial Assistance-FoodEmergency Financial Assistance-Housing
Emergency Financial Assistance-UtilitiesMedical Transportation
Damien Center

26 North Arsenal Avenue
Indianapolis IN 46201

Services provided at this location:
Early Intervention Services (EIS)Emergency Financial Assistance-Food
Emergency Financial Assistance-HousingSyringe Services Program
Emergency Financial Assistance-UtilitiesMedical Transportation
Food Bank/Home Delivered MealsMinority AIDS Initiative (MAI) Program
HIV Counseling and TestingLegal Services
Eskenazi Health Infectious Disease Clinic

720 Eskenazi Avenue
Fifth Third Bank Office Building, Floor 2
Indianapolis IN 46202

Services provided at this location:
AIDS Pharmaceutical AssistanceEmergency Financial Assistance-Food
Linguistics ServicesMedical Transportation
Minority AIDS Initiative (MAI) ProgramOral Health (Dental)
Outpatient Ambulatory / Primary Medical CareOutreach Services
Outpatient Ambulatory/AdherenceOutpatient Ambulatory/Labs
Rapid StartVision
IU Health LifeCare

1633 North Capitol Avenue
Suite 300
Indianapolis IN 46202

Services provided at this location:
Early Intervention Services (EIS)Emergency Financial Assistance-Pharmacy
Food Bank/Home Delivered MealsHealth Insurance/Premium Cost Sharing
HIV Counseling and TestingLife CoachingMedical Transportation
Mental HealthNutrition ServicesOutpatient Ambulatory/Labs
Outpatient Ambulatory / Primary Medical CareSpecialized Case Management
Raphael Health Center

401 E. 34th St.
Indianapolis IN 46205

Services provided at this location:
Emergency Financial Assistance-HousingFood Bank/Home Delivered Meals
Emergency Financial Assistance-UtilitiesMedical Transportation

Medical Case Management

Medical case management services are similar to care coordination services and provide a range of services that link clients with health care, psychosocial (support groups), pharmaceutical (HIV medications) and a variety of other services.  Coordination and follow-up of medical treatment, as well as treatment adherence (sticking to your doctor’s orders), are components of medical case management.

Linkage

Linkage services assist with connecting clients into medical care.

Latino Coalition Against Domestic and Sexual Violence

300 E Fall Creek Pkwy
North Dr, Apt #A
Indianapolis IN 46205

Services provided at this location:
Harm ReductionHealth Education/Risk ReductionLinkage
Location DetailsGet Directions
Shalom Health Care Center

3400 Lafayette Road
Suite 200
Indianapolis IN 46222

Services provided at this location:
Health Education/Risk ReductionBack HIV Counseling and Testing
HIV Prevention (FTC)LinkagePrEP Referrals
Location DetailsGet Directions
Women in Motion, Inc.

Indianapolis Indiana

Services provided at this location:
Early Intervention Services (EIS)Health Education/Risk Reduction
Linkage
Location DetailsGet Directions

Linguistics Services

Linguistics services include interpretation and translation for oral and written communications between a medical or support services provider and client.

Eskenazi Health Infectious Disease Clinic

720 Eskenazi Avenue
Fifth Third Bank Office Building, Floor 2
Indianapolis IN 46202

Services provided at this location:
AIDS Pharmaceutical AssistanceEmergency Financial Assistance-Food
Linguistics ServicesMedical TransportationOral Health (Dental)
Minority AIDS Initiative (MAI) ProgramOutpatient Ambulatory/Adherence
Outpatient Ambulatory / Primary Medical CareOutpatient Ambulatory/Labs
Outreach ServicesRapid StartVision
Ryan White Services Program, Marion County Public Health Department

1650 N College
Indianapolis IN 46202

Services provided at this location:
Health Education/Risk ReductionLinguistics Services
Minority AIDS Initiative (MAI) ProgramOutreach Services

Life Coaching

Coaching from a certified life coach to assist patients in managing their prescriptions and medical needs. 

IU Health LifeCare

1633 North Capitol Avenue
Suite 300
Indianapolis IN 46202

Services provided at this location:
Early Intervention Services (EIS)Emergency Financial Assistance-Pharmacy
Food Bank/Home Delivered MealsHealth Insurance/Premium Cost Sharing
HIV Counseling and TestingLife CoachingMedical Transportation
Mental HealthNutrition ServicesOutpatient Ambulatory/Labs
Outpatient Ambulatory / Primary Medical CareSpecialized Case Management

LGBTQ+ Sexual Health

Sexual health services directed to LGBTQ+ individuals.

Legal Services

Legal services provided to and/or on behalf of the individual living with HIV and involving legal matters related to or arising from their HIV disease. 

Damien Center

26 North Arsenal Avenue
Indianapolis IN 46201

Services provided at this location:
Early Intervention Services (EIS)Emergency Financial Assistance-Food
Emergency Financial Assistance-HousingEmergency Financial Assistance-Utilities
Food Bank/Home Delivered MealsHIV Counseling and Testing
Legal ServicesMedical TransportationMinority AIDS Initiative (MAI) Program
Syringe Services Program

Housing Services

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Step-Up, Inc.

4755 Kingsway Drive
Suite 300
Indianapolis IN 46205

Services provided at this location:
Early Intervention Services (EIS)Connections Project - Community Mobilization
Emergency Financial Assistance-HousingEmergency Financial Assistance-Utilities
Food Bank/Home Delivered MealsFood Bank/Home Delivered Meals
HIV Counseling and TestingHousing ServicesNutrition Services

Home Delivered Meals

Home Delivered Meals refers to the delivery of food items, including hot and cold meals, to the residences of eligible clients. 

HIV Prevention (FTC)

For the Culture (FTC) is a program that creates culturally sensitive HIV prevention and care services to reduce stigma and reduce the incidence and prevalence of HIV. 

Shalom Health Care Center

3400 Lafayette Road
Suite 200
Indianapolis IN 46222

Services provided at this location:
Health Education/Risk ReductionHIV Counseling and Testing
HIV Prevention (FTC)LinkagePrEP Referrals

HIV Counseling and Testing

HIV counseling and testing comprises a pre-test counsel, rapid or blood-based HIV test, and a post-test counsel.  HIV counseling and testing is provided in accordance with the US Centers for Disease Control and Prevention guidelines.

Bell Flower Clinic

Fifth Third Bank Building, 1st Floor
640 Eskenazi Avenue
Indianapolis Indiana 46202

Services provided at this location:
HIV Counseling and Testing
Damien Center

26 North Arsenal Avenue
Indianapolis IN 46201

Services provided at this location:
Early Intervention Services (EIS)Emergency Financial Assistance-Food
Emergency Financial Assistance-HousingSyringe Services Program
Emergency Financial Assistance-UtilitiesFood Bank/Home Delivered Meals
HIV Counseling and TestingLegal ServicesMedical Transportation
Minority AIDS Initiative (MAI) Program
IU Health LifeCare

1633 North Capitol Avenue
Suite 300
Indianapolis IN 46202

Services provided at this location:
Early Intervention Services (EIS)Emergency Financial Assistance-Pharmacy
Food Bank/Home Delivered MealsHealth Insurance/Premium Cost Sharing
HIV Counseling and TestingLife CoachingMedical Transportation
Mental HealthOutpatient Ambulatory / Primary Medical Care
Nutrition ServicesOutpatient Ambulatory/Labs
Specialized Case Management
Shalom Health Care Center

3400 Lafayette Road
Suite 200
Indianapolis IN 46222

Services provided at this location:
Health Education/Risk ReductionHIV Counseling and Testing
HIV Prevention (FTC)LinkagePrEP Referrals
Step-Up, Inc.

4755 Kingsway Drive
Suite 300
Indianapolis IN 46205

Services provided at this location:
Connections Project - Community MobilizationEarly Intervention Services (EIS)
Emergency Financial Assistance-HousingFood Bank/Home Delivered Meals
Emergency Financial Assistance-UtilitiesHIV Counseling and Testing
Nutrition ServicesHIV Counseling and Testing

Health Insurance/Premium Cost Sharing

This service consists of financial assistance for eligible individuals living with HIV to maintain continuity of health insurance or to receive medical benefits under a health insurance program.  This includes premium payments and deductibles on behalf of the client, and providing funds to contribute to clients’ Medicare Part C true out-of-pocket (TrOOP) costs.

IU Health LifeCare

1633 North Capitol Avenue
Suite 300
Indianapolis IN 46202

Services provided at this location:
Early Intervention Services (EIS)Emergency Financial Assistance-Pharmacy
Food Bank/Home Delivered MealsHealth Insurance/Premium Cost Sharing
HIV Counseling and TestingLife CoachingMedical Transportation
Mental HealthNutrition ServicesOutpatient Ambulatory/Labs
Outpatient Ambulatory / Primary Medical CareSpecialized Case Management

Health Education/Risk Reduction

Health Education/Risk Reduction is the provision of education to clients living with HIV about HIV transmission and how to reduce the risk of HIV transmission. It includes sharing information about medical and psychosocial support services and counseling with clients to improve their health status. Topics covered may include: Education on risk reduction strategies to reduce transmission such as pre-exposure prophylaxis (PrEP) for clients’ partners and treatment as prevention; education on health care coverage options (e.g., qualified health plans through the Marketplace, Medicaid coverage, Medicare coverage); health literacy; and treatment adherence education.  Health Education/Risk Reduction services cannot be delivered anonymously. 

BU Wellness Network

1712 N. Meridian St.
Suite 200
Indianapolis IN 46202

Services provided at this location:
Emergency Financial Assistance-HousingFood Bank/Home Delivered Meals
Emergency Financial Assistance-UtilitiesHealth Education/Risk Reduction
Medical TransportationMinority AIDS Initiative (MAI) Program
Latino Coalition Against Domestic and Sexual Violence

300 E Fall Creek Pkwy
North Dr, Suite 250
Indianapolis IN 46205

Services provided at this location:
Harm ReductionHealth Education/Risk ReductionLinkage
Ryan White Services Program, Marion County Public Health Department

1650 N College
Indianapolis IN 46202

Services provided at this location:
Health Education/Risk ReductionLinguistics Services
Minority AIDS Initiative (MAI) ProgramOutreach Services
Shalom Health Care Center

3400 Lafayette Road
Suite 200
Indianapolis IN 46222

Services provided at this location:
Health Education/Risk ReductionHIV Counseling and Testing
HIV Prevention (FTC)LinkagePrEP Referrals
Women in Motion, Inc.

Indianapolis Indiana

Services provided at this location:
Early Intervention Services (EIS)Health Education/Risk Reduction
Linkage

Harm Reduction

Harm reduction assists in reducing negative outcomes associated with drug use.

Latino Coalition Against Domestic and Sexual Violence

300 E Fall Creek Pkwy
North Dr, Ste 250
Indianapolis IN 46205

Services provided at this location:
Harm ReductionHealth Education/Risk ReductionLinkage

Food Bank/Home Delivered Meals

This service can be provided in several ways: food vouchers, food pantry or food bank visit, or home delivered meals.

BU Wellness Network

1712 N. Meridian St.
Suite 200
Indianapolis IN 46202

Services provided at this location:
Emergency Financial Assistance-HousingMedical Transportation
Food Bank/Home Delivered MealsHealth Education/Risk Reduction
Emergency Financial Assistance-UtilitiesMinority AIDS Initiative (MAI) Program
Damien Center

26 North Arsenal Avenue
Indianapolis IN 46201

Services provided at this location:
Early Intervention Services (EIS)Emergency Financial Assistance-Food
Emergency Financial Assistance-HousingMedical Transportation
Emergency Financial Assistance-UtilitiesFood Bank/Home Delivered Meals
HIV Counseling and TestingLegal ServicesSyringe Services Program
Minority AIDS Initiative (MAI) Program
IU Health LifeCare

1633 North Capitol Avenue
Suite 300
Indianapolis IN 46202

Services provided at this location:
Early Intervention Services (EIS)Emergency Financial Assistance-Pharmacy
Food Bank/Home Delivered MealsHealth Insurance/Premium Cost Sharing
HIV Counseling and TestingLife CoachingMedical Transportation
Mental HealthNutrition ServicesOutpatient Ambulatory/Labs
Outpatient Ambulatory / Primary Medical CareSpecialized Case Management
Raphael Health Center

401 E. 34th St.
Indianapolis IN 46205

Services provided at this location:
Emergency Financial Assistance-HousingFood Bank/Home Delivered Meals
Emergency Financial Assistance-UtilitiesMedical Transportation
Step-Up, Inc.

4755 Kingsway Drive
Suite 300
Indianapolis IN 46205

Services provided at this location:
Connections Project - Community MobilizationEarly Intervention Services (EIS)
Emergency Financial Assistance-HousingFood Bank/Home Delivered Meals
Emergency Financial Assistance-UtilitiesHIV Counseling and Testing
Housing ServicesNutrition Services

Faith Based Outreach

Faith Based Outreach Services include:  Identification of people who do not know their HIV status and/or linkage or re-engagement of PLWH who know their status into Ryan White services, including provision of information about health care coverage options among individuals identified through the churches.

Substance Use and Outreach Services, Marion County Public Health Department

2951 East 38th Street
Indianapolis IN 46218

Services provided at this location:
Early Intervention Services (EIS)Faith Based Organized In-home HIV Testing
Faith Based OutreachSubstance Abuse Services (Residential)

Faith Based Organized In-home HIV Testing

Faith Based Organized In-home HIV Testing provides HIV messages/sermons, HIV 101 classes, and HIV home tests.

Substance Use and Outreach Services, Marion County Public Health Department

2951 East 38th Street
Indianapolis IN 46218

Services provided at this location:
Early Intervention Services (EIS)Faith Based Organized In-home HIV Testing
Faith Based OutreachSubstance Abuse Services (Residential)

Emergency Financial Assistance-Utilities

Emergency financial (utilities) assists with expenses related to essential utilities when other resources are not available.

BU Wellness Network

1712 N. Meridian St.
Suite 200
Indianapolis IN 46202

Services provided at this location:
Minority AIDS Initiative (MAI) ProgramEmergency Financial Assistance-Housing
Medical TransportationEmergency Financial Assistance-Utilities
Health Education/Risk ReductionFood Bank/Home Delivered Meals
Concord Neighborhood Center

1310 South Meridian Street
Indianapolis IN 46225

Services provided at this location:
Emergency Financial Assistance-FoodEmergency Financial Assistance-Housing
Emergency Financial Assistance-UtilitiesMedical Transportation
Damien Center

26 North Arsenal Avenue
Indianapolis IN 46201

Services provided at this location:
Early Intervention Services (EIS)Emergency Financial Assistance-Food
Emergency Financial Assistance-HousingMedical Transportation
Emergency Financial Assistance-UtilitiesFood Bank/Home Delivered Meals
HIV Counseling and TestingLegal ServicesSyringe Services Program
Minority AIDS Initiative (MAI) Program
Raphael Health Center

401 E. 34th St.
Indianapolis IN 46205

Services provided at this location:
Emergency Financial Assistance-HousingFood Bank/Home Delivered Meals
Emergency Financial Assistance-UtilitiesMedical Transportation
Step-Up, Inc.

4755 Kingsway Drive
Suite 300
Indianapolis IN 46205

Services provided at this location:
Connections Project - Community MobilizationEarly Intervention Services (EIS)
Emergency Financial Assistance-HousingFood Bank/Home Delivered Meals
Emergency Financial Assistance-UtilitiesHIV Counseling and Testing
Housing ServicesNutrition Services

Emergency Financial Assistance-Pharmacy

Replaces LPAP for now

IU Health LifeCare

1633 North Capitol Avenue
Suite 300
Indianapolis IN 46202

Services provided at this location:
Early Intervention Services (EIS)Emergency Financial Assistance-Pharmacy
Food Bank/Home Delivered MealsHealth Insurance/Premium Cost Sharing
HIV Counseling and TestingLife CoachingMedical Transportation
Mental HealthOutpatient Ambulatory / Primary Medical Care
Nutrition ServicesOutpatient Ambulatory/Labs
Specialized Case Management

Emergency Financial Assistance-Housing

Replaces short-term housing

BU Wellness Network

1712 N. Meridian St.
Suite 200
Indianapolis IN 46202

Services provided at this location:
Emergency Financial Assistance-HousingMedical Transportation
Food Bank/Home Delivered MealsHealth Education/Risk Reduction
Emergency Financial Assistance-UtilitiesMinority AIDS Initiative (MAI) Program
Concord Neighborhood Center

1310 South Meridian Street
Indianapolis IN 46225

Services provided at this location:
Emergency Financial Assistance-FoodEmergency Financial Assistance-Housing
Emergency Financial Assistance-UtilitiesMedical Transportation
Damien Center

26 North Arsenal Avenue
Indianapolis IN 46201

Services provided at this location:
Early Intervention Services (EIS)Emergency Financial Assistance-Food
Emergency Financial Assistance-HousingMedical Transportation
Emergency Financial Assistance-UtilitiesFood Bank/Home Delivered Meals
HIV Counseling and TestingLegal ServicesSyringe Services Program
Minority AIDS Initiative (MAI) Program
Raphael Health Center

401 E. 34th St.
Indianapolis IN 46205

Services provided at this location:
Emergency Financial Assistance-HousingFood Bank/Home Delivered Meals
Emergency Financial Assistance-UtilitiesMedical Transportation
Step-Up, Inc.

4755 Kingsway Drive
Suite 300
Indianapolis IN 46205

Services provided at this location:
Connections Project - Community MobilizationEarly Intervention Services (EIS)
Emergency Financial Assistance-HousingFood Bank/Home Delivered Meals
Emergency Financial Assistance-UtilitiesHIV Counseling and Testing
Housing ServicesNutrition Services

Emergency Financial Assistance-Food

Emergency financial (food) services assist with expenses related to essential food when other resources are not available.

Concord Neighborhood Center

1310 South Meridian Street
Indianapolis IN 46225

Services provided at this location:
Emergency Financial Assistance-FoodEmergency Financial Assistance-Housing
Medical TransportationEmergency Financial Assistance-Utilities
Damien Center

26 North Arsenal Avenue
Indianapolis IN 46201

Services provided at this location:
Early Intervention Services (EIS)Emergency Financial Assistance-Housing
Emergency Financial Assistance-UtilitiesEmergency Financial Assistance-Food
Food Bank/Home Delivered MealsHIV Counseling and Testing
Legal ServicesMedical TransportationMinority AIDS Initiative (MAI) Program
Syringe Services Program
Eskenazi Health Infectious Disease Clinic

720 Eskenazi Avenue
Fifth Third Bank Office Building, Floor 2
Indianapolis IN 46202

Services provided at this location:
AIDS Pharmaceutical AssistanceEmergency Financial Assistance-Food
Linguistics ServicesMedical Transportation
Minority AIDS Initiative (MAI) ProgramOral Health (Dental)
Outpatient Ambulatory / Primary Medical CareOutreach Services
Outpatient Ambulatory/AdherenceOutpatient Ambulatory/Labs
Rapid StartVision

Early Intervention Services (EIS)

Early intervention services include HIV testing and targeted counseling (including tests to confirm the presence of HIV, tests to diagnose the extent of immune deficiency, tests to provide information on appropriate therapeutic measures) and related referral services.

Damien Center

26 North Arsenal Avenue
Indianapolis IN 46201

Services provided at this location:
Early Intervention Services (EIS)Emergency Financial Assistance-Food
Emergency Financial Assistance-HousingSyringe Services Program
Emergency Financial Assistance-UtilitiesMedical Transportation
Food Bank/Home Delivered MealsMinority AIDS Initiative (MAI) Program
HIV Counseling and TestingLegal Services
IU Health LifeCare

1633 North Capitol Avenue
Suite 300
Indianapolis IN 46202

Services provided at this location:
Early Intervention Services (EIS)Emergency Financial Assistance-Pharmacy
Food Bank/Home Delivered MealsHealth Insurance/Premium Cost Sharing
HIV Counseling and TestingLife CoachingMedical Transportation
Mental HealthNutrition ServicesOutpatient Ambulatory/Labs
Outpatient Ambulatory / Primary Medical CareSpecialized Case Management
Michael & Susan Smith Emergency Department HIV Program at Eskenazi Health

Eskenazi Hospital-Lower Level, Main Hospital
720 Eskenazi Avenue
Indianapolis IN 46202

Services provided at this location:
Early Intervention Services (EIS)Outreach Services
Step-Up, Inc.

4755 Kingsway Drive
Suite 300
Indianapolis IN 46205

Services provided at this location:
Connections Project - Community MobilizationEarly Intervention Services (EIS)
Emergency Financial Assistance-HousingFood Bank/Home Delivered Meals
Emergency Financial Assistance-UtilitiesHIV Counseling and Testing
Nutrition ServicesHIV Counseling and Testing
Substance Use and Outreach Services, Marion County Public Health Department

2951 East 38th Street
Indianapolis IN 46218

Services provided at this location:
Early Intervention Services (EIS)Faith Based Organized In-home HIV Testing
Faith Based OutreachSubstance Abuse Services (Residential)

Connections Project - Community Mobilization

The Connections Project is uses multiple HIV prevention strategies to address barriers to care in targeted communities: behavioral risk reduction, harm reduction, condom distribution, PrEP/PEP, STI treatment.

Step-Up, Inc.

4755 Kingsway Drive
Suite 300
Indianapolis IN 46205

Services provided at this location:
Connections Project - Community Mobilization
Early Intervention Services (EIS)HIV Counseling and Testing
Emergency Financial Assistance-HousingHousing Services
Emergency Financial Assistance-UtilitiesNutrition Services
Food Bank/Home Delivered Meals

AIDS Pharmaceutical Assistance

AIDS pharmaceutical assistance includes provision of HIV/AIDS medications in emergency situations.

Eskenazi Health Infectious Disease Clinic

720 Eskenazi Avenue
Fifth Third Bank Office Building, Floor 2
Indianapolis IN 46202

Services provided at this location:
AIDS Pharmaceutical AssistanceEmergency Financial Assistance-Food
Linguistics ServicesMedical Transportation
Minority AIDS Initiative (MAI) ProgramOral Health (Dental)
Outpatient Ambulatory / Primary Medical CareRapid Start
Outpatient Ambulatory/AdherenceOutpatient Ambulatory/Labs
Outreach ServicesOral Health (Dental)Vision